Terms And Conditions

Refund Policy: Refunds are unable to be processed unless the item is damaged or defected. In the unlikely event of this happening you must email ddouglasartwork@gmail.com.

Cancelling Your Order

Under the consumer protection you do have the right to cancel your order. If you wish to cancel your order, you must email ddouglasartwork@gmail.com.

Please also note that cancellation must be within 48 hours of your purchace and once this has been recorded, you will then receive an email confirming your cancellation. You will then be refunded full payment including shipping costs.

In a circumstance where your order has been shipped before the 48 hour period, unfortunately we will not be able to cancel your order and you will incur all costs.